Privacy Policy

1. Who we are

TriExpert Services LLC, based in Tampa, Florida, operates this website. You can reach us at support@triexpertservice.com or +1 (813) 369-3340.

2. What we collect

Contact form. Name, email address, and optionally phone, company, service of interest and the message you write. Nothing else — there is no hidden field.

Chat. The messages you type and a random conversation identifier that lives only until you close the tab. Messages are processed by our assistant to answer you.

Audience measurement. We use Plausible Analytics, hosted on our own servers. It does not set cookies, does not track you across sites and does not build a profile of you. It records the page visited, the referring site and a coarse country.

3. What we do NOT do

• We do not sell or rent your data.
• We do not use advertising trackers or social network pixels.
• We do not process payments on this website.
• We do not ask for documents or identity papers here.

4. Why we can use your data

Because you asked us to contact you (your consent, given when you submit the form) and because we have a legitimate interest in answering enquiries about our services.

5. How long we keep it

Contact enquiries are kept for up to 24 months so we can pick up a conversation you started, and then deleted. Chat conversations are not stored on this website; our automation provider keeps them for as long as needed to answer you.

6. Who else sees it

Our email provider (to deliver the notification and your acknowledgement) and our automation platform (to route the enquiry to the right person). Both act on our instructions and for no other purpose.

7. Your rights

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Write to support@triexpertservice.com and we will answer within 30 days. If you are in California, the CCPA gives you these rights explicitly; we apply them to everyone.

8. Cookies

This site sets one cookie, pll_language, to remember whether you are reading in English or Spanish. See the Cookies Policy.

9. Security

The site is served over HTTPS, the administration area is protected against repeated login attempts, and access to enquiries is limited to the people who need it.

10. Changes

If we change this policy we will update the date at the top. Substantial changes will be announced on this page.